Earlier this month RADM Patrick Brady, Commander, Space and Naval Warfare Systems Command (COMSPAWAR) and his team provided me with an update on the SPAWAR Acquisition Integrated Logistics Online Repository (SAILOR) 2.1. SAILOR 2.1 is a self-help website for Command, Control, Communications, Computers and Intelligence (C4I) systems that provides the Fleet with the capability to complete training, troubleshoot software and equipment, and receive technical documentation and support online.
SAILOR 2.1 is particularly useful for our Information Systems Technicians (IT) and Electronics Technicians (ET), who use the "one-stop" nature of the website to display and download technical manuals and troubleshoot shipboard software and hardware systems. The website also gives our underway Sailors the ability to communicate about issues and exchange information with the Global Distance Support Center and the C4I help desk through various blogs and technical forums, which typically decreases troubleshooting and repair times.
One of the most impressive features of SAILOR 2.1 is the new "tech tube," (similar to You Tube) which our Sailors can use to view "how to" videos (produced by C4I In Service Engineering Agents at SPAWAR) of solutions to some of the most common issues experienced in the Fleet. These step-by-step video tutorials are available on demand 24/7 by anyone who has a SAILOR 2.1 account.
Based upon surveys, SAILOR 2.1 has received very positive feedback from our Sailors for the capabilities it brings to the Fleet and its ability to operate much quicker and more responsively than the previous version. In 2011, the site was used over 50,000 times by over 250 ships to download technical and logistics information concerning onboard networks and communication systems. I am personally impressed with SAILOR 2.1’s capabilities and believe it has great potential; however, I’m interested in what our Fleet Sailors think.
If you are a C4I professional who has not yet taken advantage of this tool, sign up for an account today (https://sailor.nmci.navy.mil), take a look around the site, and let me know what you think. I’ll make sure your feedback is passed to our support team at SPAWAR.
All the best, JCHjr